Medical Staff Coordinator, UCSF Campus Health, San Fransisco

Posted on November 7th, 2024

Company name: UCSF Campus and Health

Position title: Medical Staff Coordinator

Position type: Full Time

Salary: Commensurate

Location: San Francisco, California- 94133

Medical Staff Coordinator

Job Summary Initiates and cultivates partnerships with department management, medical staff, and hospital leadership to ensure compliance and optimal efficiency for appropriate membership, credentialing, and privileges for UCSF Health Saint Francis and St. Mary’s medical staff. First responder to onboarding and revenue channel disruptions as well as performs auditing functions according to facility bylaws, rules, and regulations; credentialing policy and procedures; and other applicable accreditation/payor standards (e.g. NCQA, TJC, DHS, DMHC, CMS, delegated credentialing agreements, etc.). Facilitates and supports committees and continuous performance improvement efforts to achieve department and organization goals/work plans. Implements policy and procedures, provides training and orientations to a variety of constituents, and supports efforts to sustain best practices. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $61,200 - $130,600 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html The Office of Medical Affairs and Governance provides credentialing services for the UCSF Health System and is also responsible for privileging, governance, and health plan enrollment for the Health System, including the Community Hospitals division (UCSF Health St. Mary’s and UCSF Health Saint. Francis Hospitals.

Required Qualifications

High School Diploma or GED

Three years of relevant work experience in a similar environment (i.e.: audit, credentialing, compliance, healthcare, quality, process improvement).

Proven ability to apply external regulatory guidelines and internal accounting and administrative policies knowledge and skills to assess and monitor compliance and effectiveness of processes.

Solid skills to evaluate issues and identify solutions. Demonstrated ability to solve problems and suggest solutions through critical thinking processes.

Ability to independently set and meet deadlines while multi-tasking and assigning precedence to competing priorities.

Ability to see multiple assignments through to completion on deadline. Skills to work collaboratively coordinate and integrate with others throughout the department, hospital and campus.

Ability to communicate through all mediums and with all groups and work under pressure of constantly changing deadlines and priorities.

Ability to perform all commonly applicable functions in Microsoft Office Suite (Word, Excel, PowerPoint) and medical credentialing database application.

Thorough knowledge of data management and documentation methods used in medical credentialing.

Advanced competency in a paperless computer environment and understanding of provider data integrity standards (credentialing software, MS Office suite, Adobe Professional, document scanning/storage, web-based applications, and tools, etc.)

Role models and promotes best practices to maintain confidentiality and discretion to preserve HIPAA/Peer review protections as well as attorney-client privilege, as warranted.

Preferred Qualifications

Bachelor's degree in a related area or four years of equivalent experience/training.

Experience working in a community hospital environment.

Expert knowledge of TJC, NCQA, CMS, DHS, DMHC, ACGME, and other applicable accreditation/regulatory requirements.

License/Certification At least one of these below Certifications must be obtained within 18 months of hire date: Certified Provider Credentialing Specialist (CPCS) Certified Professional Medical Services Management (CPMSM)

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide. Apply online: http://ucsfmc.contacthr.com/144018031

MANAGER OF MEDICAL STAFF SERVICES, NATIVIDAD, SALINAS, CA

Posted on September 24th, 2024

INSPIRING HEALTHY LIVES

through leadership

At Natividad, our dedication to the people of Monterey County is at the heart of everything we do—from the health care services we provide to the specialized programs we promote. This commitment to our community spans more than 130 years and, more importantly, has touched countless lives. It has also earned us a Joint Commission ranking in the top percentile of hospitals nationwide. If you believe in inspiring healthy lives by focusing on community-based care, consider joining Natividad today.

MANAGER OF MEDICAL STAFF SERVICES (MEDICAL STAFF COORDINATOR)

Natividad is currently seeking a full-time permanent Manager of Medical Staff Services. Under general direction, the Manager of Medical Staff Services coordinates and supervises the administrative services function of the Medical Staff Office at Natividad. This incumbent is responsible for establishing and implementing administrative policies and procedures which comply with applicable regulatory and accreditation requirements; and acting as a liaison and resource person between the Medical and Nursing Staff, Natividad Administration and the Community.

Examples of Duties:

• Coordinate and supervise daily administrative operations of the medical staff section.
• Monitor the administrative operational procedures of the medical staff section; conduct analytical studies; evaluate alternatives; develop and implement recommendations.
• Coordinate physician credentialing process for medical staff members and allied health professionals; ensure timely filings; monitor process for regulatory compliance; analyze current administrative processing procedures and revise/develop new procedures when necessary.
• Coordinate TJC accreditation process for medical staff services.
• Monitor and coordinate Quality Assurance Activities for medical staff services by interpreting regulations and requirements, and verifying compliance.
• Develop medical staff administrative systems, policies and procedures; coordinate management input, review and approval.
• Coordinate and supervise the medical staff proctoring system; prepare reports and monitor for compliance as required by Hospital Bylaws.
• Assist in the development of short- and long-range planning for medical staff services by researching current policies and procedures; meeting with Departmental staff and soliciting input; researching outside resource materials, regulations and requirements; and writing draft policies and procedures for medical staff review.
• Supervise the maintenance of Division credential and peer review files and records of all Medical Staff members; supervise the retrieval of medical records where appropriate; develop file and record maintenance procedures.
• Act as resource person to the Medical Staff Organization by interpreting Medical Staff by-laws, Medical Staff rules, department regulations, TJC, Title 22 and any other regulations that may reference accreditation, quality control and confidentiality of Medical Staff documents.
• Supervise and coordinate the scheduling of medical staff committee meetings and monthly on-call schedules; supervise agenda preparation; monitor meeting follow-up activity.
• Meet with hospital personnel, physicians and/or patients regarding complaints on issues of patient care; recommend action and coordinate the satisfactory resolution of complaints and/or issues; analyze procedures regarding complaint process; revise existing and/or develop new complaint processing procedures.
• Participate in various medical staff committee meetings by acting as a resource person; respond to requests for information by researching pertinent data, compiling information and writing reports, etc.
• Plan, organize, assign and evaluate the work of subordinate staff; counsel employees, appraise performance, prepare documentation, and recommend discipline or performance recognition; interview and recommend, or select candidates for employment; provide for employee training and development; guide subordinates in a variety of administrative support tasks.

Qualifications:

The knowledge, skills and abilities listed above may be acquired through various types of experience, education or training, typically:

OPTION I: An Associate Degree in Medical Staff Management and one year of experience performing administrative support duties in a healthcare setting

OPTION II: Any combination of training, education and experience which provides at least three years of work experience performing administrative support duties in a healthcare setting. At least one of the three years must have been in a first-line supervisory or office management level.

Registration as a Medical Staff Services Professional, or a Bachelor's degree in a health related discipline is desirable.

Thorough knowledge of:

• Principles and practices of business administration and office management.
• Principles and methods of supervision and management, including work planning, analysis and organization; selection and evaluation of employees, and their training and development.
• Capabilities and applications of electronic management information systems including word processing and spread sheet applications.
• Typical administrative policies, bylaws, regulations and procedures used in health care organizations, (e.g., The Joint Commission, Title XXII).
• Techniques of effective report writing and office correspondence.

For application materials, contact Natividad, HR, 1441 Constitution Blvd, Bldg 300, Salinas, CA 93906; call us at (831) 783-2700; or apply online at  https://www.governmentjobs.com/careers/montereycounty/jobs/4293438/manager-of-medical-staff-services?page=2&pagetype=transferJobs or visit http://www.natividad.com.

Like us on Facebook: https://www.facebook.com/NatividadInspiringHealthyLives/  EOE/M/F/H/V

Medical Staff Services III, The Greeley Company, Mission Viejo, CA

Posted on August 22nd, 2024

THE CHARTIS GROUP 
Medical Staff Services III - The Greeley Company 

About The Greeley Company 

The Greeley Company (Greeley), is a leading provider of consulting, education, and interim staffing. Greeley has helped more than 1,000 healthcare organizations within the past five years address challenges related to optimizing their medical staff services functions. 

The Greeley Company joined Chartis in 2019. Chartis is a comprehensive advisory and analytics services firm dedicated to the healthcare industry. With an unparalleled depth of expertise in strategic planning, operations and performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children's hospitals, physician enterprises and healthcare service organizations achieve transformative results. 

At Chartis, we are lucky to have extraordinarily talented people working in our firm - all brought together around our unifying mission "to improve healthcare delivery", a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues, 
and our communities. 

Role Overview 

The Medical Staff Services Specialist III reports to the Director of Medical Staff Services and will perform activities as assigned including meeting management and credentialing and privileging functions to comply with contractual, internal hospital/health system requirements, external accreditation standards, state laws, and Centers for Medicare and Medicaid (CMS) Conditions of Participation for Hospitals. 

Under the direction of the Director, the Medical Staff Services Specialist III is also responsible for supporting and delivering the activities outlined in an agreed-upon Statement of Work for the defined locations, functions, transition projects, and service level standards in accordance with The Greeley Company contract. 

This role is based in Mission Viejo, CA and requires a portion of time onsite in the office. 

Responsibilities 

Practitioner credentialing, privileging, and performance evaluation: 

• Oversight and assisting with application management and verification activities, preliminary analysis of application and verification information, flagging potentially adverse information for medical staff services leadership review, preliminary identification of areas where practitioners may not meet privileging or membership criteria 
• The Specialist shall monitor expiring information such as but not limited to DEA, license, professional liability insurance, and specialty board certification status; maintain and update credentials file(s) (paper and/or electronic as applicable) 
• Preparation of practitioner information for review and evaluation of medical staff leaders and support of follow-up on actions taken by the medical staff organization with regard to practitioner 
• competency management 
• Support of other competency management functions such as proctoring, performance evaluations, etc. in accordance with MS bylaws, rules and regulations and policies and procedures Development, revision, maintenance, and defining criteria for delineation of appropriate privilege forms by working closely with Director/Manager of MSSD, Department and Credentials Chairs 
• In conjunction with the Director/Manager of MSSD, assist in appropriate orientation and training to all new incoming medical staff members and medical staff leaders 

Accredited Continuing Medical Education (CME) Program: 

• Coordinate the continuing medical education activities of the medical staff 
• Analyze the needs of the medical staff to provide educational activities that meet identified needs and ensure program meets the accreditation standards by the California Medical Association 
• Support the accredited CME program to include CME program development, publishing objectives, scheduling, and notification 

Meeting Management: 
The Specialist supports and oversees the medical staff services staff in performing the following functions: 

• Agenda preparation in cooperation with the Chair and/or designee 
• Attend and participate in meetings; coordinate, complete follow-up tasks and provide support as needed for meeting preparation(s) 
• Assure that all minutes accurately reflect actions taken, the names of those present, appropriate follow up, and the responsible party 
• Effectively communicates relevant information, issues, follow up, and ongoing status accordingly 

Operations, Financial and Quality Management 
In conjunction with the Director/Manager: 

• Development and oversight of operational quality indicators that reflect meaningful measures of quality of services provided. These indicators are monitored on a scheduled basis and corrective action is instituted, when required 
• Assure that workflow, information systems and policies and procedures are current and appropriately 
• maintained 

Policies, Procedures and Documents 
In conjunction with the Director/Manager: 

• Control and direct the administrative maintenance and support of governance documents 
• Ensure that all documents are reflective of current federal, state, and accreditation requirements 
• Protect permanent records by managing a secure method of retention in accordance with the organization's retention policies and the department's policies 

Medical Staff Services Department Operations 
In conjunction with the Director/Manager: 

• Supports the Director/Manager in managing the day to day operations of the department 
• Acts as a supportive resource for staff and users and identifies any tools and training necessary to perform their assigned tasks 
• Assure that human resources are managed in accordance with organizational policies and procedures Establish work standards; promote best practice by continually assessing credentialing and privileging processes and championing innovation and best practice 
• Support the Director/Manager by providing ongoing interface with relevant medical staff leaders and hospital administration and enhance communication 

Miscellaneous and Other Tasks: 

• Maintains a working knowledge of all computer applications needed for position including facility specific credentialing software database, Word, Excel and PowerPoint (as applicable) 
• The Specialist may be assigned various activities required to support the general operations of the Medical Staff Services Department. 
• Continually strives to achieve individual team and departmental goals 

Qualifications and Desired Skills 

• 4+ years' experience in Medical Staff Services in an acute healthcare setting, including credentialing and privileging and meeting management is preferred. 3+ years in management/supervisory role is preferred. 
• Associates or Bachelor's degree required or equivalent in experience is preferred. 
• Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) preferred or achievement of certification as determined appropriate by Greeley leadership. 

Salary range: $80,000-100,000. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits. 

At The Chartis Group, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. 
Atlanta | Boston | Chicago | Minneapolis | New York

Applicants - Apply Here: https://www.chartis.com/jobs-chartis

Medical Staff Specialist I, The Greeley Company, Pasadena, CA

Posted on August 22nd, 2024

THE CHARTIS GROUP 
Medical Staff Services I - The Greeley Company 

About The Greeley Company 

The Greeley Company (Greeley), is a leading provider of consulting, education, and interim staffing. Greeley has helped more than 1,000 healthcare organizations within the past five years address challenges related to optimizing their medical staff services functions. 

The Greeley Company joined Chartis in 2019. Chartis is a comprehensive advisory and analytics services firm dedicated to the healthcare industry. With an unparalleled depth of expertise in strategic planning, operations and performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children's hospitals, physician enterprises and healthcare service organizations achieve transformative results. 

At Chartis, we are lucky to have extraordinarily talented people working in our firm - all brought together around our unifying mission "to improve healthcare delivery", a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues, and our communities. 

Role Overview 

The Medical Staff Specialist I reports to the Director of Medical Staff Services and will perform activities as assigned including meeting management and credentialing and privileging functions to comply with contractual, internal hospital / health system requirements, and external accreditation standards, state laws and Centers for Medicare and Medicaid (CMS) Conditions of Participation for Hospitals. 

Under the direction of the Director, the Medical Staff Specialist I is also responsible for supporting and delivering the activities set forth in an agreed upon Statement of Work for the defined locations, functions, transition projects, and service level standards in accordance with the Greeley contract. 

This is an onsite role, located in Pasadena, CA. 1-2 days of remote work, may be allowed. 

Responsibilities
 
Practitioner credentialing, privileging, and performance evaluation 

• Assist with application management and verification activities, preliminary analysis of application and verification information, flagging potentially adverse information for medical staff services leadership review, preliminary identification of areas where practitioners may not meet privileging or membership criteria 
• The Specialist shall monitor expiring information such as but not limited to DEA, license, professional liability insurance, and specialty board certification status; maintain and update credentials file(s) (paper and/or electronic as applicable) Preparation of practitioner information for review and evaluation by medical staff leaders and support of follow-up on actions taken by the organized medical staff with regard to practitioner competency management 
• Support of other competency management functions such as proctoring, performance evaluations, etc. in accordance with bylaws, rules and regulations and policies and procedures 
• Assures that data entry of required source verification data elements and practitioner credentials files are managed accurately in accordance with procedures as outlined in the MSSD Operations Manual Effectively communicates issues and ongoing status of assigned work to Director/Manager, MSSD 

Meeting Management and/or Agenda Support (as assigned): 

• Agenda preparation in cooperation with the Chair and/or designee 
• Attend and participate in meetings; coordinate, complete follow-up tasks and provide support as needed for meeting preparation(s) 
• Assure that all minutes accurately reflect actions taken, the names of those present, appropriate follow up, and the responsible party 
• Effectively communicates relevant information, issues, follow up, and ongoing status accordingly 
• Policies, Procedures and Documents 
• In conjunction with the Director and/or Manager, assist in the maintenance and protection of medical staff policies, procedures, credentials files and departmental documents 
• Miscellaneous and Other Tasks: 
• Maintains a working knowledge of all computer applications needed for position including facility specific credentialing software database, Word, Excel, and PowerPoint (as applicable) 
• The Specialist may be assigned various tasks such as reception, filing, correspondence, or other activities required to support the general operations of the Medical Staff Services Department. Continually strives to achieve individual team and departmental goals 

Qualifications and Desired Skills 

• High school diploma or equivalent required 
• 1-3 years' experience in credentialing and privileging, within an acute healthcare setting is preferred Proficiency in Microsoft Office 

Salary range: $62,500-70,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits. 

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. 

Atlanta | Boston | Chicago Minneapolis | New York |