Gina Maddox helps individuals imagine the possibilities, establish achievable goals, and turn their personal and professional dreams into reality.  Gina's high energy, sometimes outrageous, presentations are packed with the kind of savvy information, techniques and strategies that only come from first-hand experience.  With a speaking, writing and consulting style that's bold, yet nurturing, Gina isn't afraid to say what the audience needs to hear. Her commitment to helping individuals enhance their personal impact and take personal responsibility for their success has helped thousands of people across the U.S., Canada and the Caribbean believe in themselves, plan and prepare for their future, and confidently take on a host of new challenges.  What makes Gina special to CAMSS is she is the daughter of Joan Carpenter, co-founder of CAMSS/NAMSS and the second CAMSS President.  Gina knows the profession very well and understands the triumphs and challenges of the MSP.

Credentialing and privileging of Allied Health Professionals (AHPs) continues to be an exploding area of the healthcare industry with more hospitals, ambulatory surgical centers and medical group practices recruiting qualified professionals to provide patient care.  This is also an area of focus during accreditation and licensure surveys.  This session will focus on the issues and challenges of credentialing AHPs based on The Joint Commission (TJC), Center for Medicare and Medicaid Services (CMS) and National Committee for Quality Assurance (NCQA) standards including supervision requirements.

Target Audience: MSPs in Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

The session is designed to explain the differences (or similarities) between the NPDB and HIPDB, understanding reporting and query requirements & options and determine if PDS (Proactive Disclosure Service) is the best option for your organization given your accreditation requirements being it TJC or NCQA.  The session will also include a demonstration on how to navigate the npdb-hipdb.hrsa.gov website.

Target Audience: MSPs in Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

Provider privileging needs to be based on competency criteria, so which type of privileging list format makes it easier to manage this process from both the credentials and provider perspective?  Linda and Vicky will discuss the pros and cons of both formats to help you determine what will work best in your organization. 

Target Audience: MSPs in Acute Care, Ambulatory Surgery Center

OPPE has been a part of the MSP professional life for a few years and implementation was at times or maybe it continues to be a little painful.  Where is the data; how does the MSP access the data?  This session will reveal best practices and information on how to get the necessary data to develop or improve your OPPE process.

Although this session is based on Joint Commission Standards for OPPE, our managed care/medical group MSPs can use the information provided to assist with group related quality performance of providers.

Target Audience: Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

This presentation will provide the attendees with two perspectives on how to address and manage disruptive practitioners.  Both viewpoints are necessary and most often integrated in the approach to improving behavior.  As a practicing medical staff attorney, Mr. Brown will present from the legal perspective and Dr. Cracroft, a practicing physician, will demonstrate from the providers position.

Target Audience: Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

California Accreditation and Licensure Survey (CALS) not only include Joint Commission Standards but also Title 22, California's licensing law for hospitals  Dr. Cosner will provide the attendees the evidence of compliance that the IMQ surveyor(s) will be looking for during a survey to determined compliance. 

Target Audience: Acute Care and Ambulatory Surgery Center

(REPEAT SESSION)

This session will provide the attendee with legal advice on "What Not to Do" in the area of e-mail communications, meeting minutes, physician health issues, communications with providers under review, credentialing inquiries, hearing issues and Bylaws/Rules & Regulations.

Target Audience: Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

Accreditation standards for a quality Category I CME program continue to increase to meet the ACCME standards and pressure from the government to assure there are no conflicts of interest from those who have a decision in planning physician education programs.  The attendees will be provided with an overview of the California IMQ program, compliance requirements and implementation of a quality CME program that is geared toward physician education to improve patient care and outcomes.

Target Audience: Any organization with an active CME program or those wanting to establish a CME program.

Ms. O'Connell was a member of the JC Task Force that gathered to re-write optional language for The Joint Commissions original complex MS.01.01.01 (formerly known as MS 1.20) standard.  Ms. OConnells presentation will provide an overview of the proposed standard and how the revised standard will affect the Medical Staff Bylaws, Rules and Policy & Procedures and medical staff communication responsibility.

Target Audience: MSPs in acute care

(REPEAT SESSION)

This session will provide the attendee with legal advice on "What Not to Do" in the area of e-mail communications, meeting minutes, physician health issues, communications with providers under review, credentialing inquiries, hearing issues and Bylaws/R&Rs.

Target Audience: Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

Do you know what HEDIS is?  It is a tool used by health plans to measure performance on important dimensions of care and service.  This session will provide in-depth information about the HEDIS program, the purpose of credentialing requirements and the basis for the information.

Target Audience: Managed Care/Medical Practice

Are you considering or have you already implemented a criminal background check in your credentialing process?   What do you do with the information received?  Ms. Dempster will discuss the benefits of incorporating the background check, how to manage the information in the report and some interesting cases that were discovered during the process.

Target Audience: Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

The goal of this session is to understand the differences and similarities of the credentialing standards between all three accrediting agencies, The Joint Commission, NCQA and CMS.  MSPs will find this session very valuable towards preparation for NAMSS CPMSM and CPCS certification.

Target Audience: Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice

This presentation will provide an overview of the 2010 Joint Commission standards that affect the organization from the Medical Staff, Leadership, Human Resources and Information Technology chapters and how to document evidence of compliance. 

Target Audience: Acute Care, Ambulatory Surgery Center and any MSP studying for CPCS or CPMSM certification exam

This presentation will provide an overview of the 2010 NCQA credentialing standards and how to document evidence of compliance.

Target Audience: Managed Care/Medical Practice and any MSP studying for CPCS or CPMSM certification exam

The always popular Legal Update will provide a comprehensive review of recent court decisions, legislative actions and critical issues on the horizon.

Target Audience: Acute Care, Ambulatory Surgery Center and Managed Care/Medical Practice